Arena Plus Terms and Conditions

The arena plus platform is available exclusively to individuals who are at least 21 years of age and are physically located in the Philippines at the time of use. By registering an account, you confirm that you meet this age requirement and that all information you provide during sign-up is accurate, complete, and current. Providing false information — including a false date of birth or a name that does not match your valid government-issued identification — is a violation of these terms and may result in immediate account suspension.

Each person is permitted to hold only one registered account on the platform. Creating duplicate or multiple accounts is strictly prohibited and may result in the cancellation of all associated accounts and any pending balances. You are solely responsible for maintaining the confidentiality of your login credentials. Any activity that occurs under your account is your responsibility, whether or not you authorised it. If you suspect unauthorised access to your account, you must notify us immediately through the contact information provided on the platform.

All financial transactions on the arena plus platform are conducted in Philippine pesos (PHP) using local payment channels available to Philippine members. Deposits are credited to your account balance once the transaction is confirmed through the relevant payment provider. Arena plus does not accept deposits from third-party accounts — the payment source must belong to the registered account holder.

Withdrawal requests are processed in accordance with the platform's current processing schedule and are subject to identity verification requirements. Arena plus reserves the right to request supporting documentation before releasing any withdrawal, particularly for accounts that have not previously completed a verification step. Transactions that are found to involve fraudulent activity, chargebacks, or payment disputes may be reversed, and the associated account may be suspended pending investigation. All transaction records are available in your account dashboard for your reference.

The arena plus platform is intended solely for personal entertainment use by eligible Philippine members. You agree to use the platform only for its intended purpose and in compliance with all applicable Philippine laws and regulations. Any attempt to manipulate game outcomes, exploit software vulnerabilities, use automated tools or bots, or interfere with the normal operation of the platform is strictly prohibited and will result in immediate account termination. You must not use the platform in any way that could harm other members, disrupt platform services, or bring the brand into disrepute.

Arena plus reserves the right to monitor account activity to ensure compliance with these terms. If suspicious behaviour is detected — including but not limited to unusual betting patterns, coordinated account activity, or attempts to circumvent platform rules — the affected account may be suspended while an investigation is conducted. Members found to be in violation of acceptable conduct standards will have their accounts permanently closed, and any remaining balance may be forfeited depending on the nature of the violation. We encourage all members to use the platform responsibly and to report any technical issues or concerns through the available support channels.

All content available on the arena plus platform — including but not limited to game interfaces, graphics, logos, text, software, and platform design — is the property of arena plus or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, modify, publicly display, or create derivative works from any platform content without prior written authorisation.

The arena plus name, logo, and associated brand elements are protected marks. Unauthorised use of these marks in any context — including on social media, third-party websites, or promotional materials — is not permitted. If you believe that any content on the platform infringes on your intellectual property rights, please contact us using the details provided in the platform's support section. We take intellectual property concerns seriously and will respond to valid notices in a timely manner.

Arena plus is committed to promoting responsible gaming among all Philippine members. Gaming on this platform should be treated as a form of entertainment, not as a means of generating income or resolving financial difficulties. We strongly encourage all members to set personal limits on their gaming activity and to take regular breaks. If you feel that your gaming behaviour is becoming difficult to control, we urge you to review the resources available on our Responsible Gaming page before continuing to use the platform.

Members who wish to self-exclude or set deposit limits may do so by contacting platform support. Arena plus reserves the right to impose account restrictions on members whose activity suggests problematic gaming patterns, even without a formal request from the member. These measures are in place to protect the wellbeing of our members and are applied in good faith. All responsible gaming tools and resources are available at no cost to registered members and can be accessed at any time through the platform.

Arena plus provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect platform availability. We will make reasonable efforts to notify members of planned downtime in advance, but we cannot be held liable for losses arising from temporary service interruptions. Your use of the platform is at your own risk, and you acknowledge that online gaming involves an inherent risk of financial loss.

To the fullest extent permitted by applicable Philippine law, arena plus and its affiliates, officers, and service providers shall not be liable for any indirect, incidental, or consequential damages arising from your use of or inability to use the platform. This includes losses resulting from game outcomes, transaction delays, account suspensions carried out in accordance with these terms, or reliance on any information provided on the platform. Nothing in this section limits liability for fraud, gross negligence, or any other matter that cannot be excluded under Philippine law.

Arena plus reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. Continued use of the platform after any changes have been posted constitutes your acceptance of the updated terms. We recommend that all members review this page periodically to stay informed of any updates that may affect their use of the platform.

If a change to these terms materially affects your rights or obligations as a member, we will make reasonable efforts to notify you through your registered account or through a notice on the platform. If you do not agree with any updated terms, you should stop using the platform and contact support to close your account. For any questions about these terms or how they apply to your account, the FAQ page provides additional guidance on common member concerns.